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they said it

"You folks put on a great show with lots of fantastic sessions." – Michele McGovern, Editor-in-Chief, The Customer Service Advantage

Attendee Profile

Call Center Careers
 
Free Consulting
Special Events Open to Everyone

These special events are available to attendees with all types of passes. To attend the comprehensive conference sessions, networking breakfast, lunches and receptions, and more, be sure to sign up for one of our full conference packages
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Conference Delegate Networking Events
Active ImageWhether you're hungry (or thirsty) for knowledge or food and drink, conference delegates get access to some excellent networking opportunities every day!
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Morning Site Tour: CIGNA Voluntary

Active ImageCIGNA Voluntary is a leading provider of limited-benefit health plans for hourly employees, serving industries such as hospitality, retail, staffing, and construction. CIGNA Voluntary’s Phoenix Call Center receives 500,000 calls per month, and features state-of-the-art technology in a modern corporate environment.



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Morning Site Tour: Arizona Federal Credit Union

Active ImageSOLD OUT! Originally chartered as the Phoenix City Employee's Credit Union in 1936, with fewer than 50 members and an average deposit of $5, Arizona Federal is now one of the state's largest credit unions, with more than $1.9 billion in assets, 230,000 member accounts, and 29 branch locations.

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Afternoon Site Tour: SRP (Salt River Project)

Active ImageSRP (Salt River Project), one of the nation's largest public power utilities and metropolitan Phoenix's largest raw water supplier, is one of the oldest and most successful multi-purpose reclamation enterprises in the United Sates. They are named for the major river that provides water to central Arizona – the Salt River.

 

 

 

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