ACCE Was Great!

they said it

"This is an awesome conference for someone new to the call center business, and to seasoned vets." – Gary Wick, Unit Chief, FBI


Call Center Careers
 
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Win a Big-Screen Plasma HDTV!

During Show Hours • Booth 702

Feeling lucky? Stop by DeGarmo Group booth 702 during show hours to pick up your entry card. Bring your card to booth 500 to fill in your information and drop off your entry. You could win a Panasonic TH-50PX80U 50” VIERA® plasma HDTV, which consistently gets 5-star user ratings on the major internet sites! Drawing will take place at 1:50PM on Wednesday, just before the floor closes.

Click here for more details. 

Win a Big-Screen Plasma HDTV!

ICMI Site Tours

We are no longer accepting registrations for site tours as our pre-registration numbers are at capacity. However, changes and no-shows frequently result in additional seats becoming available onsite. Although All-access and Premium delegates should choose a workshop as an alternative, we encourage you to visit the Site Tour registration desk (located in the main ACCE registration area) before 7:45am on Monday morning to determine last-minute availability.

Please note that to allow time for transportation, Site Tours begin 30 minutes earlier than our morning and afternoon classroom tutorials.



Morning Site Tour: CIGNA Voluntary

Active ImageSold out! CIGNA Voluntary is a leading provider of limited-benefit health plans for hourly employees, serving industries such as hospitality, retail, staffing, and construction. CIGNA Voluntary’s Phoenix Call Center receives 500,000 calls per month, and features state-of-the-art technology in a modern corporate environment.


Read more... [Morning Site Tour: CIGNA Voluntary]
 
Morning Site Tour: Arizona Federal Credit Union

Active ImageSold out! Originally chartered as the Phoenix City Employee's Credit Union in 1936, with fewer than 50 members and an average deposit of $5, Arizona Federal is now one of the state's largest credit unions, with more than $1.9 billion in assets, 230,000 member accounts, and 29 branch locations.

Read more... [Morning Site Tour: Arizona Federal Credit Union]
 
Afternoon Site Tour: SRP (Salt River Project)

Active ImageSold out! SRP (Salt River Project), one of the nation's largest public power utilities and metropolitan Phoenix's largest raw water supplier, is one of the oldest and most successful multi-purpose reclamation enterprises in the United Sates. They are named for the major river that provides water to central Arizona – the Salt River.

 

 

 

Read more... [Afternoon Site Tour: SRP (Salt River Project)]