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"After my first day I called my COO and said he should have sent the HR and Training Managers too. It would have been well worth the cost." – Jennifer Heller, Call Center Manager, Centrinex

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Join us this September in Phoenix for the most important celebration of the contact center industry: ACCE 2008.

Here are just a few of the conference highlights (click here to get information on all conference sessions ):



The Strength of Laughter: Energizing your Spirit with Humor

Active ImageFeaturing Joel Zeff, Humorist, Motivational Speaker and Author of Make the Right Choice. Wednesday, September 17 • 9:15am - 10:30am.

Most corporations know they need fun, they just don’t know how or where to find it. 

In this high-energy keynote, Joel Zeff will focus on reducing stress, increasing creativity and creating a renewed passion for our jobs.
Read more... [The Strength of Laughter: Energizing your Spirit with Humor]
 
Secrets to Career Success: One Relationship at a Time

Active ImageFeaturing Keith Ferrazzi, Chief Executive Officer, Ferrazzi Greenlight, Inc.. Tuesday, September 16 • 9:15am - 10:30am.

No matter what you aspire to in the short- or long-term, career success requires relationships. Simply put, you can’t get there alone. 

 
Read more... [Secrets to Career Success: One Relationship at a Time]
 
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